Cancellation & Refund Policy

Cancellation/ Refunds Policy

We have a new 48hr cancellation policy, we require your credit card details to secure your appointment, you will not be charged unless you do cancel within 48hrs.

  • A 1hr appointment will incure a $30 charge
  • 2 or more hours will incure a $60 charge


Judena Hair will only offer a refund or exchange of a ticket if an event is cancelled or rescheduled or to the extent otherwise required by law (including the Australian Consumer Law). If for any reason you are unable to attend an event, please notify us within 24hours for a full refund otherwise your ticket price can be credited towards a service or product.

Gift Cards

Gift vouchers have a 13 month expiry so they can only be refunded during that time if they are not used, any partially used vouchers can not be refunded or redeemed for cash.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
48 Mitchell St,
North Bondi, NSW 2026
Phone: (02) 9365 6104